Privacy policy
Last updated: [DATE OF PUBLICATION]. Operator: [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("askjoss", "we"). Contact: privacy@askjoss.com.
The short version
- Our tools run in your browser. Your birth date, time and city are stored in your browser's local storage, not on our servers.
- We only receive birth details when you buy a personalized item, because we need them to make it.
- No advertising trackers, no cookies for analytics, no data sales. We count visits with Cloudflare Web Analytics, which sets no cookies and does not identify you.
What we collect, and why
| Data | When | Why | Kept for |
|---|---|---|---|
| Email or WhatsApp number | You join the waitlist | Confirm and send launch news | Until you unsubscribe |
| Order details, shipping address, email | You buy | Make and deliver the order, accounting | As required by tax law (typically 7 years) |
| Birth details and chart summary | You buy a personalized item or redeem a gift | Make that item | 12 months after delivery, then deleted |
| Question text + chart summary | You press "Rewrite in friendlier words" | Generate the rewording | Not stored by us |
| A one-way hash of your IP address | Any form or API request | Rate limiting and abuse prevention | Up to 2 days |
| Anonymous usage counts: event name (for example "profile completed" or "purchase"), page path, the website that linked to us, campaign tag, country | You complete a tool, start checkout, finish a purchase or join the waitlist | Knowing which pages and sources help people, so we can improve them. No cookies, no IP address, no identifier: events cannot be linked to you or to each other | Up to 13 months |
Who processes it
Payments: Stripe (card details never touch our servers). Email delivery: [EMAIL PROVIDER, e.g. Resend]. Hosting: [Cloudflare / own server]. AI rewording (optional feature): [AI PROVIDER], which receives only your question and the computed chart summary, never your birth details.
Your rights
You can ask us for a copy of your data, to correct it, or to delete it, by emailing privacy@askjoss.com. Local data on your device can be deleted with the "Delete my birth data" button. If you are in the EU/UK you may also complain to your data protection authority.
Cookies
We do not set advertising or analytics cookies. We use your browser's local storage for your saved profile and preferences. Stripe sets its own cookies on its checkout pages.
Children
askjoss is intended for adults. Parents may create a chart for a child, but we do not knowingly collect data from children under 16.