Questions, answered
Is it really free?
The Joss Profile, Daily Joss, Ask Joss and Joss Timing are free. We charge for printed objects and long-form readings.
Do you store my birth date?
No. Your birth details are saved in your own browser so you do not have to type them again. You can delete them any time with the button in the footer. They are only sent to us if you buy a personalized item.
I don't know my birth time.
Tick "I don't know my birth time". We compute three pillars and leave out anything that depends on the hour.
Why does my city matter?
Traditional charts use local solar time. Someone born at 7:00 on the clock in Los Angeles was born at a different solar time than someone at 7:00 in New York.
What is a Day Master?
The heavenly stem of your day pillar. It is the "you" in the chart. We describe each of the ten as an archetype, such as The Oak or The Candle.
What is Da Liu Ren?
One of the "three styles" of classical Chinese divination. It casts a chart for the moment you ask, then reads three steps: the start, the middle and the end of the matter.
What is Qi Men Dun Jia?
A classical timing and direction system. We use it to compare time windows for the same event and pick the strongest.
Are the guardians real deities?
No. They are our way of telling the story of your favorable element. The figures are keepsakes, not blessed or consecrated objects.
How long does shipping take?
Objects are made to order. See Shipping & returns for production and delivery estimates per region.
Can I get a refund?
Yes for damaged items and unreadable files, and before production starts. Personalized items cannot be returned for change of mind once made. Details on Shipping & returns.
Is this advice?
No. askjoss is for self-reflection and cultural enjoyment. It is not medical, legal, financial or psychological advice, and nothing we make guarantees luck, wealth or any outcome.